Returns & Exchanges
At Open Farm, we stand by the quality of our sustainable fashion and want you to be completely satisfied with your purchase. If your new pieces aren't a perfect fit, we offer a 30-day window for returns and exchanges on all unworn items in original condition.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Print Your Label
Choose between a refund to your original payment method or an instant store credit, then download and print your prepaid shipping label.
- 3.Pack Your Items
Place the unworn items with original tags attached into the original packaging or a secure mailer to ensure they arrive safely.
- 4.Drop Off and Track
Hand your package to the designated carrier; once our farm-to-closet team inspects the return, your refund will be processed within 5-7 business days.
