Returns & Exchanges

At Open Farm, we stand by the quality of our sustainable fashion and want you to be completely satisfied with your purchase. If your new pieces aren't a perfect fit, we offer a 30-day window for returns and exchanges on all unworn items in original condition.

Return Process

  • 1.
    Initiate Your Return

    Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

  • 2.
    Print Your Label

    Choose between a refund to your original payment method or an instant store credit, then download and print your prepaid shipping label.

  • 3.
    Pack Your Items

    Place the unworn items with original tags attached into the original packaging or a secure mailer to ensure they arrive safely.

  • 4.
    Drop Off and Track

    Hand your package to the designated carrier; once our farm-to-closet team inspects the return, your refund will be processed within 5-7 business days.